Frequently asked questions

1. How do I place an order?

You can select the desired items and click the "Add to Cart" button. After completing the purchase, go to the shopping cart page to checkout. Fill in the relevant information and select the payment method as prompted to complete the order.

3. How do I track my order?

You will receive a confirmation email with a tracking number after the order is shipped. You can use this tracking number to check the order status on our logistics partner's website.

5. What are the payment methods?

We support a variety of payment methods, including credit cards, debit cards, PayPal, etc. All payment processes are encrypted to ensure the security of your information.

7. Any suggestions on my size selection?

If you have questions about the size you choose, please refer to our size guide. If you are still unsure, you can always contact us and we will provide suggestions based on your body shape.

2. Can the order be changed or cancelled?

Within a short period of time after the order is confirmed, you can contact our customer service to request to modify or cancel the order. Once the order enters the shipping process, you will not be able to change or cancel it.

4. How do I return or exchange goods?

If you want to return or exchange goods, please contact customer service within 7 days of receiving the goods. Please make sure that the goods are unused, with the original tags and in the original packaging. The specific return and exchange process and conditions can be found in our return and exchange policy.

6. How do I process my personal information?

We take your privacy very seriously and all personal information will be handled in accordance with our Privacy Policy. We will take reasonable security measures to protect your information and will not sell or share it with third parties.

8. Do you ship internationally?

Yes, we ship internationally. Please select your country/region at checkout to view shipping costs and estimated delivery time.

If you have any other questions, please feel free to contact us, we will be happy to help you!

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